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Company Profile

Triangle Services Limited
Triangle Services Limited
Wakil Tower (7th Floor), Ta-131, Badda Link Road, Gulshan - 1, Dhaka - 1212

Job Summary

  • Published On: Dec 31 2016
  • No. of Vacancies : 05
  • Job Level : Entry Level
  • Job Type : Full Time
  • Experience: At Least 
  • Gender : Any
  • Age: 24 To 30 Years
  • Job Location : Dhaka
  • Deadline : Jan 28 2018

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Job Title : Asst. Engineer, Customer Support

Job Description / Responsibility
Category : IT/Telecommunication

 Responsible for managing day-to-day operational support of the Cisco, H3C, 3Com, MikroTik, Linux, Windows environment.
 Perform to new server builds (MikroTik, Linux, Windows)
 Perform system, network, capacity and End User monitoring of production and lab system.
 Responsible to the implementation of support tools and resources to enhance the local and remote support capabilities.
 Responsible to implement and maintain system documents and operational procedures.
 Coordinate with other department to ensure quick service for any trouble.
 New Ticket creation from phone, email or other any source and distribute to concern department.
 End user switch/router configuration through remotely/physically.
 Troubleshoot technical related any issue to End user.

Educational Requirements

 B.Sc./ M.Sc. in Electrical & Electronics Engineering/ CSE/ EEE/ Telecommunication Engineering from any reputed university.

Additional Job Requirements

 Age 24 to 30 year(s)
 Only males are allowed to apply.
 Hands on experience with X86 hardware perform.
 Hands on management and tuning experience with Network Appliance.
 Familiarity with Mikrotik device, Google earth, GPS, IP Phone and IP camera, DVR and NVR device.
 Familiarity with the various flavors of the Windows, Centos and Linux operating systems.
 Strong People Management Skill and able to work under pressure, Advanced analytical and logical problem solving skill.
 Capable to manage customers in any situation.
 The applicants should have experience in the following area(s):
 Network Engineer/Network Administrator, IT System Management
 The applicants should have experience in the following business area(s):
 ISP, IT Enabled Service

Experience Requirements

At Least 2  Years

Job Level

Entry Level

Job Type

Full Time

No. of Vacancies

05

Job Location

Dhaka

Apply Instruction

Interested and competent candidates are requested to send their cv with color photo to n.islam@triangleservicesltd.com